Chea Panhrothiya

Good story

I had good experience at Bai Tong restaurant. I went there about 3 months ago with my brother and sister to have lunch. It was a small restaurant with good servicescape, and employees were friendly. when we entered the restaurant, they welcomed us and asked us to order the food. Then they found available seat for us. There was one employees who standed nearby us in case we needed something. They had friendly face and smiled when talking with us. In the restaurant, we could access free wireless. When we asked them about password, she told us politely. As we finshed our lunch, she asked us whether we needed anything more. When we left, they opened the door for us and thanked us for coming to the restaurant. I like that restaurant.

Bad story

I felt dissatisfied with security guards at Sydney supermarket. It happended about two months ago. I went there, and I tried to find available space to park my car. I was looking for security guard to help me, but no one came near me. Then I drived near them and asked one security guard whether there was any available space. They said the parking lot in front of supermarket was full and told me to park beside the market, so I drived there, but I didn't see any available space. I stopped the car and waited for security guard to help me, but no one came. The one that told me was just standing and talking to another security guard near him. Usually one security guard came to help with parking and gave ticket to customer, but at that time, they just ignored me. I felt very angry and left the supermarket and went to another supermarket.