Mam Phallythidavann

Good story with service provider

My friend told me about her good experience with service provider. It was on Sunday the 3rd 2009. Maybe around 3 pm, she was sitting in GATA Internet Café. While she was attaching the file ( photos taking in BC class together) which weight only 3MB, she found that she can’t attach file at all after waiting about an hour already. So she decided to complain to the owner of the shop. The owner said that “I will not get you paid for the internet fee”. He also apologized for the service failure and explained why the internet’s speed was so slow. My friend was happy with this compensation and she said that the owner of the shop is very friendly. So she will go to that shop again next time because it was the first failure since she has been there for nearly one year.

Bad story with service provider

It was the terrible experience which made me very upset at that time. It was when I was in high school (2006). My friends and I went to Europe International School to get some information about the new English course. It was our first time that we went there. We parked our bikes outside the school parking lot because we just wanted to know about some information about the new course. So we went to receptionist desk. We saw receptionist was talking on the phone with someone so we waited after she finished her conversation. But she seemed to ignore us. She talked and talked and it lasted maybe fifteen minutes. So we felt a bit angry. Anyway, we asked her that” Excuse me, we want to know about new course schedule and the price also”. She ignored us again pretend to hear nothing. At that time we was absolutely furious, but I tried to ask her again with angry voice. Finally she said ” You want to study new course? It’s full. And it’s that your bikes? You don’t know where to park it? Do you see the parking lot sign? I don’t know what you use your eyes for”. She was so rude. She’s a receptionist why she said those words with the tone like that. One of my friends fought back, but we stopped her because we didn’t want to quarrel with that silly woman. After that day, we won’t ever go there again and we also told other friends about bad experience that we met there, especially that rude female.