Sana's Interview about good and bad experiences: Nikki and Natalie

The Stories are from Nikki and Natalie. She had a bad experience at Ly Hour and good experience at Nick Nack. Natalie had a bad experience at T&Coffee World and good experience at Le President.

Nikki
Bad Service
There was a time when I had a huge argument with the employee of the money exchange named Ly Hour. It happened in the afternoon after school around 4. The argument happened when I refused not to accept the extremely dirty, almost rotten money she exchanged from a $200 to a $10 bills. She said rudely that it was all she had for 200 and if I didn’t want it she’ll give my money back and so I agreed, thinking that I could go some place else. But when she gave it back, it wasn’t the original, new, unfolded 200 but again a rotten one so I told her to exchange once again. She went complaining that I was annoying and handed out another old one. I spoke harshly, waving the money at her, saying that it wasn’t my original money, it was old and that mine was freshly new. She told me to take the money and get out adding that I was messing up her place. I pointed from outside the glass window to my money but still she didn’t bother; instead she threatened me that if I didn’t get out she would call her security guards to get me out. What she said was very unpleasant so I stood there arguing, stamping the window glass at the same time reminding her that she’s an old lady with a mouth of a garbage can but after a while I decided to walk out. But it was satisfying because when I did walk out I told her that an old woman like her should never had had a girl cursed the hell out of her in front of a bunch of people. And that was a huge shame because people there were the ones who told me to just walk out saying that the lady had been sued many times and always won the cases.

Good Service
There’s this clothes shop named Nick Nack that has a very good service. I really like to buy clothes there because even though it’s expensive as long as the owner and staffs are welcoming that’s what counts for me. The owner doesn’t sit there watching customers like other owners in other shops do. He gets up and introduces customers the new coming clothes and giving advices on which clothes looks good on his customers. One time I went there with my sister and a friend on Sunday afternoon around 3 trying to find something best for an upcoming party and we tried on many clothes but we couldn’t find any that we like. The surprising thing for me was that at that time we tried on more than ten shirts and jeans but we bought none. The owner and staff didn’t mind and kept on giving us more clothes to try on wanting to make sure there was something we like. The satisfy thing about the service is that I saw not even a change in their faces but big warm smiles and telling us to come back again. And until now I still go shopping there.

Natalie
Bad Service
I always have this same problem every time I go to this Tea and Coffee World Restaurant. The service is very bad because every time I have to get the bill the staff always takes more than half an hour to come up with the receipt. There also aren’t many waiters and waitresses there but the building is huge and every time I need to order, I always have to get up and go call them myself. There was one time around 7:30 pm when I was meeting up with my friends there and we asked them to bring the bill. We waited and waited until it was over 8 that’s when they brought the receipt. Some of my friends just couldn’t wait and left before me. I started complaining to one of the staff but until now nothing has changed much. At that time my driver who was waiting downstairs was a bit mad. I also had to arrive home late. I have complained to them many times but all they can do is apologize for the very bad service they have. So now every time my friends and I go there we always ask for the bill half an hour beforehand.

Good Service
There’s this wonderful restaurant called Le President that has an extremely good service. My family likes to go there once a week because the food is delicious and the service is great. Every time my family goes there the waitress would take us upstairs to our reserved room and seats us down comfortably. The plates and glasses are shiny and clean. While we’re eating they change our plate every 10 minutes into new ones and they fill our glass every time it is almost empty. The atmosphere in the building is pleasant also the very clean and healthy bathroom they have. In every room there’s always a waitress there to serve the guests and from time to time she would make sure there’s anything we need her to do or bring. The food doesn’t take long to be done like some restaurants. One time my little sister broke a glass and the waitress tried to make us feel comfortable by telling us it’s ok and she cleaned up all the mess. When we walk out there are also staffs standing by the door saying thank you and good bye. We never eat anywhere else aside from there.