Sor Srunthylika's stories

My story with good service that I encountered

Last month ago, I went to MLOP SVAY 99 restaurant because It was my brother’s birthday. When I approach there I saw the good decor at that restaurant. I and family parked the car at the parking lot and then the guard opened our car door to welcome us. When we went into that restaurant, someone went to us with smiling and warm welcoming and sayed “Hello” and then ask us that how many people come there and the take us to the table. We sat and then the servers came to our table and brought some fresh water. We ordered the food as we need and then the server told us the nice and famous food in their restaurant and we enjoyed it together. While we eating the food, a sever stood near the table in order to serve us when we need something. After we had the food already they gave us some fruit. We went out to restaurant, There were some employees stood on the exit and said “ Thank You and Good Bye to us”. At that time we were very happy because the service was good. And I thought that I will go there again.

My story with bad services that I encountered

It was the time that was my holiday from my university. It was last year ago, I went to Sihanouk Vill with my friends. I went to the find a hotel near the Or Chher Teal beach but it was very difficult because it was the water festival day. finally we found it. It was called “ Khsach Meas holtel”. When I went to there it was quite and no body out side the hotel even the guards. I went into hotel to see the receptionist but still have no one. And then I shouted then a woman came to see us. She asked me that “ How many people came and which room you need( fan, air con). We got the air con room that was 25$ per day. Then we went to the room by ourselves, no body helped us to carry the bell. I got into the room and I saw that It was the ugly room. There was a bad bed, a pillow and blanket looked dirty and smelled bad. And then when I had a bath, I saw the dirty floor and the mirror in the bathroom looked not clear. and after I had a bath already I wore clothes to go the beach but unfortunately, There was no comb in the bed room and I then I looked for the telephone on the table in order to call the server but there was no telephone in my room. It was very very bad. Then went inside to see the receptionist and asked them. Finally I got an old comb. I have nothing to say any more. So I and friends decided to stay for one day and we leave it.