Rida

A. Satisfying

It is when I was in Sheraton Miyako Hotel in Japan; I wanted to make a phone call back home. I came down from my hotel room to the phone box down stair (as I want to make phone call.) so I went right strait to the phone box but I didn’t know how to make oversea call. So, I called an employee there and said "excuse me, how can I call to Cambodia?" and then he told me to follow the instruction written on the phone box. He still stood near me (in case, I need more help). I did follow the instruction, but the phone seemed not to work. Then, he came to help make a phone call for me many times (still, it didn’t work). After that, I say that fine, I'll use my friend hand phone to call back home. But he insisted helping me. So he called to other 2 employees who know how to make an international call. Eventually, I can call home from Japan. The employee there tried his best to make sure that I can call home. The employee's behavior was VERY polite, gentle and helpful. I feel so comfortable and that they care a lot about me. I like it ;-)

B. Dissatisfying

Last week Mr. Koung with his other friends went to Master Suki soup at Sovanna for dinner. Arrived at the restaurant, he just walked into the restaurant with no one come to greet or serve him. He went to sit at a table and waiting for waiter or waitress to come serve him. He wanted to order food but no one came to him. After that, he called a waiter to order food. The water just told Mr. Koung to wait and then she was just disappear. After sometime, he looked around for other waiters, but those waiters just ignore him (it's not that they didn’t see him, but they were busy serving other table). So he wanted to leave the restaurant and go to other restaurant. He had to wait long time in order to order food and waiting for the food. He felt so annoying and he didn’t feel he's welcome at all. Waiters just ignore him, no caring. He won't go to the restaurant again, he sweared.